6 ways digitalization can help boost SMEs
Blogs
June 13, 2023
The COVID-19 pandemic has prompted consumers to make a massive shift to digital. It appears that many businesses have also followed suit, but that isn’t the case for small and mid-sized enterprises (SMEs) globally. In a 2021 World Economic Forum (WEF) survey that involved the participation of 6 countries, only 23 percent of the businesses that belonged to the SME bracket accelerated their digitalization goals due to the pandemic. The same survey revealed that 23 percent of SMEs did not employ automation. Rather, these businesses confined the use of computers to documentation and mainly relied on manual labor to accomplish their day-to-day activities.
How can digitalization boost SMEs?
SMEs are the backbone of the global economy. These enterprises account for 90 percent of all businesses and 50 percent of the global GDP. In the Philippines, 99.51 percent of business operations belong to this bracket. Increasing the rate of digital adoption among SMEs in the country will prove to be an uphill battle, but the benefits of pursuing this goal are well worth it. Promoting the use of digital solutions to this group and upskilling their staff members so that they can fully utilize these tools will drive productivity and economic growth. Strengthening the country’s digital infrastructure through public-private partnerships (PPP), on the other hand, will make digital tools more accessible to SMEs and turn the country into a more attractive environment for future-ready businesses. Aboitiz InfraCapital is working with relevant institutions to realize these goals by putting up small cell sites and telecommunication towers in different areas around the Philippines. These projects, in turn, can help address the digital divide in these places and make them a more welcoming places for tech-savvy SMEs in the coming years.
The use of digital tools can empower SMEs to do the following.
Access better financing options
Obtaining financial resources is a common pain point for SMEs. Bank loans are typically out of reach for these businesses either because banks see them as risky clients or because many SMEs do not have sufficient documentation to complete their loan applications. Instead of relying on banking institutions, entrepreneurs often get financial resources from their personal savings, friends, or family members. Given these limited options, SME owners find themselves with unmet financial needs.
The growing popularity of mobile banking applications and digital wallets is changing this by providing an accessible financial helpline to SMEs, with many even offering loan programs that businesses can use to grow their operations. Aside from extending credit, these digital tools also enable enterprises to safely store their funds, complete digital transactions, and track their financial activities. These capabilities aid SMEs in improving the purchasing experiences of their customers and help them maximize their online selling channels.
Reduce the cost of doing business
Digital technologies have made it possible for people and organizations to send and receive information in real time. For instance, farmers that are within the range of the country’s digital infrastructure network can be alerted of an incoming storm and avoid excessive losses caused by the said event. Relying on the same digital infrastructure network, an online seller can get early news that a certain type of product is flooding the market. This can then prompt the business to explore other items to sell for a better price. These are just examples of how improved access to digital technology enables SMEs to reduce the cost of doing business. By being privy to timely and accurate information about market conditions and the factors that affect market movements, businesses can make informed decisions that may have a significant impact on their finances.
In addition, digital technologies make communicating with customers, suppliers, and partners faster and cheaper. Leveraging these tools, an SME can actively expand its network while keeping costs down.
Participate in larger markets
Traditionally, many SMEs depended on a long list of intermediaries to get their goods into their respective markets. Farmers, for example, rely on wholesalers to get their products to retailers, who then sell them to customers. At each step of the process, a broker adds their price to the value of the product. Nowadays, with the help of digital technologies, producers can reduce the steps that their goods need to take to reach buyers. A farming cooperative may endeavor to put up its own online market and take orders directly from customers, for example. Managing their sales channels in this way gives producers and sellers better control over the price of their goods and where their products can be distributed. They are no longer limited to catering to wholesalers, nor can they be easily pressured to agree to unfavorable prices just to sell their goods.
Join training and capacity-building events
The COVID-19 pandemic has demonstrated how digital technologies can be utilized to ease access to education. This applies to school-aged students and adult learners alike. Entrepreneurs and professionals can take distance learning courses and join digital classes that will equip them with the skills to build their businesses. Likewise, these educational opportunities can help business owners deepen their understanding of digital tools and how these may be fully utilized to improve their business growth and performance. Another benefit of attending online learning programs is that it presents entrepreneurs with opportunities to build networks, learn from industry thought leaders, and build meaningful business relationships.
Make data-driven business decisions
The 2021 survey published by WEF revealed that only 12 percent of SMEs are capable of full automation and are able to leverage big data to their advantage. Many SMEs in the Philippines are still far from this point, but that doesn’t mean that they cannot use commercially available digital tools to make data-driven decisions. Adopting a simple point-of-sale (POS) software or app and using it to log all business transactions, for example, will help a company determine what its most popular sales channels are, its most in-demand goods, and the payment channel customers prefer. Simply knowing where most of their orders were placed can even help businesses determine the locations where they should consider setting up a warehouse or a branch. These and other details can help the company come up with effective business strategies.
Fuel innovation within the company
Using the internet, tech-savvy SMEs can easily see what their counterparts in other areas or countries are doing. They can opt to adopt the processes and systems utilized by similar businesses into their own operations, or they can choose to be a part of the fierce global competitive landscape themselves. If they choose the former, there’s a chance that they can help uplift and set the standard of doing business in their own market. If it’s the latter, the business has to innovate in order to survive in the global market and set itself apart from competitors. Either way, digital technologies can inspire businesses to streamline their systems and processes and reach greater heights.
Addressing the barriers to digitalization
Given the benefits of adopting digitalization, many SMEs in the Philippines have expressed a growing interest in integrating digital solutions into their operations. At the same time, though, SMEs face practical hurdles to acting on this interest. These include the lack of financial resources and gaps in the country’s digital infrastructure network that are beyond their control. A significant portion of SMEs also have low to moderate digital capability, and this can prevent these businesses from maximizing the digital solutions that they can access.
Government and private organizations are working together to ease Philippine businesses into adopting digital solutions. Agencies like the Department of Trade and Industry (DTI), for instance, are making it much more convenient for entrepreneurs to register their new ventures by supporting digital channels for business registration and permit applications. Private organizations like Aboitiz InfraCapital are also working with the government to strengthen the country’s digital infrastructure network and improve internet access. These efforts, along with policy changes that aim to promote further investments in digital infrastructure development, can help SMEs in the country maximize the benefits of digitalization.
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Lipa City, LIMA Land partner for vaccination hub...
June 21, 2021
The Lipa City government is teaming up with LIMA Land, Inc. to set up a vaccination hub within LIMA Estate’s premier ...
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Press Release
Edustria High School at LIMA Estate sets up studen...
June 15, 2021
Despite the challenges students, teachers, and schools are facing today with the ongoing pandemic, Edustria High School...
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Press Release
Aboitiz, MCIAA sustain MEZ II operations throughou...
June 4, 2021
More than a year since the first community quarantine in Lapu-Lapu City, Cebu, Mactan Economic Zone II (MEZ II) continu...
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Press Release
Industrial-anchored townships in CALABA to spur re...
May 31, 2021
The increasing demand for industrial-anchored developments with commercial and residential components in the Cavite, La...
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Press Release
Lima Water build foundations for Smart Water Netwo...
May 17, 2021
To ensure that industrial locators within LIMA Estate will continue to enjoy a reliable and sustainable water supply fo...
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Press Release
Apo Agua, DCWD turn over rainwater catchment and h...
May 6, 2021
Fortifying its commitment to support its host communities, Apo Agua Infrastructura, Inc. (Apo Agua), together with Dava...
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Press Release
Aboitiz InfraCapital, Partners Group team up for c...
April 29, 2021
Aboitiz InfraCapital, Inc. (Aboitiz InfraCapital) has agreed to form a joint venture with leading global private market...
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Press Release
Aboitiz Integrated Economic Centers well-positione...
April 21, 2021
New locators at Aboitiz InfraCapital’s Integrated Economic Centers are well-positioned to avail optimum tax benefits ...
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Press Release
Aboitiz offers commercial lots within LIMA Estate ...
April 16, 2021
LIMA Land, Inc. is launching the next phase of its commercial zone’s transformation, with the introduction of commerc...
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Press Release
Apo Agua achieves 5 million safe man-hours...
April 14, 2021
Apo Agua Infrastructura, Inc. (Apo Agua) through its Engineering, Procurement, and Construction Contractor J.V. Angeles...
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Press Release
GUESS opens its first outlet store in Batangas at ...
March 29, 2021
American clothing retailer GUESS recently opened its first-ever outlet store in Batangas at ‘The Outlets at Lipa’. ...
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Press Release
Davao City Water District, NexCities Project recog...
March 27, 2021
The Davao City Water District (DCWD) and the Newton Prize-winning NexCities Project Team were honored along with 17 oth...
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Press Release
Aboitiz InfraCapital at the forefront of innovativ...
March 16, 2021
The Aboitiz Group, through its infrastructure arm Aboitiz InfraCapital, Inc. (AIC) is championing the country’s capab...
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Press Release
Aboitiz InfraCapital sets P13B CAPEX, allocates P2...
March 12, 2021
Aboitiz InfraCapital, Inc. is earmarking over PhP13 billion in total consolidated capital expenditures (CAPEX) with its...
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Press Release
PH Red Cross partners with ‘The Outlets at Lipa...
March 8, 2021
To further support the country’s mass testing efforts against the COVID-19 pandemic, the Philippine Red Cross (PRC) h...
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Press Release
Aboitiz’s LIMA Land recognizes long-time partner...
March 1, 2021
Shares expansion plans that can generate up to 20,000 jobs LIMA Land, Inc. – operator of LIMA Technology Center in Li...
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Press Release
Handyman opens 177th store in LIMA Exchange, Batan...
February 26, 2021
In line with its goal to have a better, braver and bolder 2021, hardware and improvement store chain Handyman Do-it Bes...
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Press Release
Aboitiz leaders embrace, ‘instill’ innovation ...
February 11, 2021
Aboitiz executives must take a long-term view and further champion innovative strategies to succeed amid and beyon...
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Press Release
Globe partners with Aboitiz InfraCapital to provid...
December 23, 2020
Globe Telecom and Aboitiz InfraCapital (AIC), the infrastructure arm of the Aboitiz Group, join forces in accelerating ...
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Press Release
LIMA Estate poised to be Calabarzon’s next leadi...
December 9, 2020
The Aboitiz Group’s Lima Land, Inc. will expand LIMA Estate in Batangas in response to the increasing demand for ind...
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Press Release
Strict COVID-19 guidelines and open format make Ch...
December 4, 2020
To enjoy shopping and dining with peace of mind this Christmas season, one can go to places that are masterfully design...
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Press Release
Aboitiz businesses optimistic of sustained strateg...
November 4, 2020
Amid the ongoing challenges posed by the Coronavirus Disease 2019 (COVID-19) pandemic, the various business units of th...
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Press Release
Aboitiz unveils expansion plans for West Cebu Indu...
November 3, 2020
New development expected to generate 5,000 new jobs by end of 2022 Cebu Industrial Park Developers, Inc. (CIPDI)—a jo...
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Press Release
Globe, Dito partner with Aboitiz InfraCapital for ...
October 30, 2020
Telecommunications companies Globe Telecom, Inc. and Dito Telecommunity Corporation have partnered with Aboitiz InfraCa...
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Press Release
Aboitiz InfraCapital ready to deploy small cell ne...
October 7, 2020
Aboitiz Group’s infrastructure arm Aboitiz InfraCapital, Inc. is venturing into the small cells business to supplemen...
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Press Release
Lima Water ensures adequate, clean water supply am...
September 18, 2020
Aboitiz InfraCapital’s wholly owned subsidiary Lima Water Corporation (LWC) assured it will continuously provide adeq...
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Press Release
Lima Water laboratory gets DENR accreditation...
July 30, 2020
The laboratory services unit of Lima Water Corporation (LWC) was recently accredited as an environmental testing labora...
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Press Release
Apo Agua ramps up construction for bulk water proj...
July 21, 2020
In line with its commitment to fast track the delivery of safe and sustainable water to Davaoeños, Apo Agua Infrastruc...
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Press Release
Aboitiz underscores long-term sustainability goals...
July 20, 2020
The Aboitiz Group reaffirms its commitment to operate its businesses with a sustainability mindset that upholds best pr...
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Press Release
Lima Water extends support in Batangas to help fig...
June 8, 2020
Lima Water Corporation, the exclusive water and wastewater services provider of Lima Technology Center in Batangas, has...
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Our Businesses
Apo Agua...
May 14, 2020
Apo Agua Infrastructura, Inc. is building one of the Philippines’ largest private bulk water supply facilities throug...
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Our Businesses
LIMA Water...
May 14, 2020
Lima Water Corporation provides end-to-end water and wastewater services for multinational companies based in Lima Tech...
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Press Release
Aboitiz supports BBB anew; heeds call for private ...
May 13, 2020
Aboitiz Group infrastructure unit Aboitiz InfraCapital Inc. welcomes the government’s renewed commitment to pursue ke...
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Sustainability & CSR
Our CSR efforts...
True to our brand promise to Advance Business and Communities, Aboitiz InfraCapital and its business units are committe...
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Sustainability & CSR
Our Sustainability Framework...
Framework To drive sustainability throughout its business, Aboitiz focuses on three key areas based on the triple botto...
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Sustainability & CSR
Sustainability at Aboitiz...
Over the years, sustainability has been our ubiquitous term in covering our environmental management, labor practices, ...
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Press Release
Aboitiz taps Ireland-based daa International for r...
March 27, 2019
Aboitiz infrastructure business unit Aboitiz InfraCapital, Inc. has teamed up with Irish airport operations company daa...
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Press Release
CAAP grants Aboitiz ‘original proponent status...
March 4, 2019
Aboitiz InfraCapital, Inc. (AIC), the infrastructure business unit of the Aboitiz Group, was granted Original Proponent...
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Press Release
Aboitiz InfraCapital, DICT sign MOU for telecommun...
February 8, 2019
Aboitiz InfraCapital, the infrastructure business unit of the Aboitiz Group, is seeking to build, operate, and maintain...
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Press Release
Aboitiz debuts water business at the 2019 IWA conf...
January 22, 2019
Aboitiz InfraCapital, Inc., the fifth leg and newest business venture of the Aboitiz Group, is optimistic on the opport...
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Press Release
Aboitiz bullish on regional airport projects...
January 8, 2019
Aboitiz InfraCapital, Inc. (AIC), the Aboitiz infrastructure unit, is optimistic that its regional airport projects wil...
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Press Release
Apo Agua holds bulk water supply project construct...
November 26, 2018
Apo Agua Infrastructura, Inc. (Apo Agua), a joint venture company between Aboitiz Equity Ventures, Inc. (AEV) and J.V. ...
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Press Release
Aboitiz secures ‘original proponent status’ fo...
September 28, 2018
Aboitiz InfraCapital, Inc. (AIC), the infrastructure business unit of the Aboitiz Group, has been granted “Original P...
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Press Release
Aboitiz InfraCapital submits unsolicited proposal ...
March 7, 2018
Aboitiz InfraCapital, the infrastructure business unit of the Aboitiz Group, submitted today an unsolicited proposal to...
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Press Release
‘Superconsortium’ eyes NAIA transformation int...
February 13, 2018
Share on Facebook Share on Twitter Share on Google+ Share on Linkedin Share on Pinterest Following the submission of it...
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Press Release
Aboitiz InfraCapital consolidates water investment...
August 3, 2017
The Aboitiz Group has consolidated all its water investments under its infrastructure unit Aboitiz InfraCapital, Inc., ...
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