6 steps to achieving digital inclusion for marginalized communities
Blogs
June 27, 2023
While the country still has a very long way to go, the Philippines has, over years of struggle, steadily managed to make impressive headway in reducing poverty. If its successes continue to hold, the fast-growing Southeast Asian economy may finally have a middle-class larger than its lower class, a demographic shift that is associated with highly prosperous countries.
A lot of the country’s recent successes in reducing extreme poverty have to do with the ongoing trend of digital transformation, which has created numerous economic opportunities wherever quality digital infrastructure is present. Unfortunately, the gains that the Philippines has made in reducing poverty may soon be effectively limited by a current lack of digital inclusion—a challenge that the government and its private sector partners are meeting head-on.
What is digital inclusion?
Digital inclusion refers to the process of ensuring that everyone in a community or society has equal access to important digital technologies, regardless of their socioeconomic status, gender, ethnicity, age, or location. Without true digital inclusion, any economic gains made by a country through the digital economy will remain concentrated among the privileged classes, resulting in social unrest and poor long-term economic performance.
In highly diverse and geographically fragmented countries like the Philippines, achieving digital inclusion can be a challenge but it is one that’s worth achieving. When done conscientiously, digital inclusion can help reduce inequality, increase access to education and employment opportunities, and promote social mobility. These advantages do not only extend to marginalized communities that gain access to digital tools but also to already digitally connected people who may benefit from the value created by newly included communities.
Which communities in the Philippines are marginalized?
Marginalized communities include any group that faces barriers to full participation in society. In the Philippines, several groups of people face marginalization due to their ethnic background, religion, economic status, sexual orientation, and disability. Historically, Filipino groups that do not fit within the archetypal lowland Filipino Christian culture have faced some form of marginalization, as have less economically privileged Filipinos. Furthermore, Filipinos with atypical lifestyles such as those identifying as LGBTQ, single parents, and religious minorities also face varying degrees of discrimination.
However, in the context of digital inclusion, marginalized Filipinos tend to include those who cannot afford to buy their way into the digital mainstream and those without easy access to stable broadband connections because of where they live. As such, they are effectively excluded from the numerous opportunities available to other Filipinos. Because low-income and rural Filipinos still comprise a majority of the population, a continuing lack of digital inclusion may lead to a further widening of existing socioeconomic gaps, possibly leading to serious consequences for the country later on.
Fortunately, wider digital inclusion is possible. By learning from experiences in other countries and following guidelines recommended by the International Telecommunication Union, the World Bank, and other globally recognized entities, Philippine policymakers and infrastructure developers like Aboitiz InfraCapital (AIC) can spearhead universal digital inclusion for Filipinos. Here are six steps that can be taken to achieve digital inclusion within the Philippines:
1) Assess the needs of marginalized communities
Before building any new infrastructure, developers need to understand the specific needs and challenges of marginalized communities. For instance, the needs of a low-income community in a mountain area might be very different from the needs of one located on a remote island. Furthermore, some of a community’s needs might be difficult for outsiders to understand if they do not engage with the community first.
This type of consultative assessment is critical to avoiding mistakes made in the past. While older top-down development policies have enabled more inclusion and economic growth in the past, these gains often came at a dire cost. Top-heavy governance has, all too often, focused on the needs of the majority or of the most privileged, with disregard for everyone else.
Fortunately, we now live in an era where consultative policymaking is more feasible than ever. By listening to the voices of those negatively affected by the Philippines’ digital divide, we can develop targeted and cost-effective solutions.
2) Provide affordable and accessible internet
As mentioned earlier, price and access to reliable broadband internet connections are primary hurdles to universal digital inclusion. Today, while most Filipinos have access to a smartphone or laptop, many are still unable to stay constantly connected or are unable to access a reliable broadband connection.
To bridge the digital divide, two things must happen. First, the cost of connectivity needs to be brought down to a price that all families could afford. Second, appropriate digital infrastructure should be built to reach all communities. Accomplishing these can help bridge the digital divide and ensure that all Filipinos have the tools to participate in the modern digital economy.
A lot of progress has already been made on these two tasks. The cost of internet connectivity has continuously dropped over the past few years, giving hope that all Filipinos may one day have unlimited access to the internet. Additionally, the development of common towers as well as the deployment of small cell sites are filling in connectivity gaps throughout the Philippine countryside. In anticipation of millions of previously disenfranchised Filipinos permanently coming online, AIC is now also developing several data centers to meet the expected rise in the country’s data needs.
3) Provide digital literacy training
It’s one thing to give a person a hammer and quite another thing to expect them to become a skilled carpenter overnight. Using the same line of thinking, it’s not enough to simply provide affordable internet to every Filipino without teaching the considerate use of the technology. Without the right training, newly online Filipinos will be unable to safely navigate their new digital landscape, putting themselves and many others at risk.
Preparing individuals to use the internet in a productive, safe, and meaningful way is often described as “digital readiness”. According to the Pew Institute, digital readiness has three measurable elements—skills, trust, and use. “Skills” involves the ability to use and manage different technologies and applications. “Use” is meant to measure how often digital technologies are used for meaningful rather than purely passive activities. Lastly, “trust” is the ability to gauge the trustworthiness of online information and protect one’s data from intrusion.
By providing structured digital literacy and digital readiness training, policymakers can help previously marginalized individuals safely navigate the internet and use it to create value, preventing them from being mere consumers of content. With effort from all sectors, not only can we achieve better digital inclusion but we can also ensure that new internet users can use the web to generate real value for themselves and their communities.
4) Ensure access to digital devices
While most Filipinos today do have access to an internet-capable device like a smartphone, many still have to share their device with other family members. Also, for marginalized people to create value through the internet, a laptop or desktop device is ideal. Unfortunately, these devices are still not universally owned by less-privileged Filipinos, which limits the ability of the country to achieve meaningful digital inclusion.
While the cost of both smartphones and basic computers has gone down, many low-income households still cannot afford these tools or justify having several of them in their home. This puts many individuals in a situation where they can’t use their devices for work or learning.
Thankfully, it is possible to provide every marginalized Filipino with a phone and a basic laptop. Not only are usable devices cheaper than ever but even old phones and laptops can also provide new internet users with all the functionality they need to participate in the digital world.
Capacitating school-age children by providing them with affordable laptops is one possible solution. Not only will this afford each child with a powerful learning tool but it will also offer opportunities for them to become digitally ready. The government and private sector can make this happen by sourcing affordable new and used devices. This assistance may ultimately help children from marginalized families gain a needed foothold on the world wide web.
5) Leverage public-private partnerships
The government and private sector can do more than provide laptops to school children. The combined resources of the private and public spheres can be leveraged to provide marginalized communities with all kinds of critical assistance. For instance, larger private schools and business process outsourcing companies with extra capacity can help provide less-privileged adults with important digital readiness and digital livelihood training as well as jobs that help elevate the country’s digital economy. By working together, businesses and individual Filipinos can do their part to ensure a more digitally inclusive country.
6) Address the root causes of marginalization
Digital exclusion is often merely a symptom of deep-seated structural inequalities. Addressing the root causes of marginalization, such as poverty and geographic chauvinism, are not only essential for achieving digital inclusion but for bridging various other socioeconomic divides as well. While addressing these root causes may be more challenging than any infrastructure project, doing so will be necessary for achieving meaningful and lasting digital inclusion in the Philippines.
Building a digitally inclusive Philippines
Full participation in 21st-century society is only possible with meaningful digital inclusion. While it will be difficult to achieve, it’s worth reaching for, as the country’s full economic and cultural potential will not be realized without it. With the participation of key players like Aboitiz InfraCapital, the Philippines will one day meet its goals of universal digital inclusion and prosperity for all Filipinos.
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In line with its efforts to promote sustainable practices in the local community, Mactan Economic Zone 2 has partnered ...
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Press Release
Aboitiz leads with environment, social, and govern...
September 3, 2021
In line with the Aboitiz Group’s strong commitment to operate its businesses employing sustainable strategies, the Ab...
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Press Release
Apo Agua continues COVID-19 aid in Davao to help p...
August 13, 2021
Apo Agua Infrastructura, Inc. reinforced its long-standing commitment to ensuring the health and safety of its host co...
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Press Release
How small cells help address connectivity gap, ush...
August 13, 2021
MNOs are looking to further fortify their networks with small cells for 5G upgrades. By providing more targeted network...
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Press Release
PSA, LIMA Estate team up for National ID registrat...
July 23, 2021
To help speed up the registration of Batangueños for the National ID, the Philippine Statistics Authority (PSA) has te...
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Press Release
Transformation of Batangas’ first masterplanned ...
July 14, 2021
Aboitiz-owned LIMA Land, Inc. is capitalizing on the anticipated boom of business process outsourcing (BPO) companies o...
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Press Release
Lipa City, LIMA Land partner for vaccination hub...
June 21, 2021
The Lipa City government is teaming up with LIMA Land, Inc. to set up a vaccination hub within LIMA Estate’s premier ...
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Press Release
Edustria High School at LIMA Estate sets up studen...
June 15, 2021
Despite the challenges students, teachers, and schools are facing today with the ongoing pandemic, Edustria High School...
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Press Release
Aboitiz, MCIAA sustain MEZ II operations throughou...
June 4, 2021
More than a year since the first community quarantine in Lapu-Lapu City, Cebu, Mactan Economic Zone II (MEZ II) continu...
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Press Release
Industrial-anchored townships in CALABA to spur re...
May 31, 2021
The increasing demand for industrial-anchored developments with commercial and residential components in the Cavite, La...
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Press Release
Lima Water build foundations for Smart Water Netwo...
May 17, 2021
To ensure that industrial locators within LIMA Estate will continue to enjoy a reliable and sustainable water supply fo...
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Press Release
Apo Agua, DCWD turn over rainwater catchment and h...
May 6, 2021
Fortifying its commitment to support its host communities, Apo Agua Infrastructura, Inc. (Apo Agua), together with Dava...
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Press Release
Aboitiz InfraCapital, Partners Group team up for c...
April 29, 2021
Aboitiz InfraCapital, Inc. (Aboitiz InfraCapital) has agreed to form a joint venture with leading global private market...
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Press Release
Aboitiz Integrated Economic Centers well-positione...
April 21, 2021
New locators at Aboitiz InfraCapital’s Integrated Economic Centers are well-positioned to avail optimum tax benefits ...
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Press Release
Aboitiz offers commercial lots within LIMA Estate ...
April 16, 2021
LIMA Land, Inc. is launching the next phase of its commercial zone’s transformation, with the introduction of commerc...
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Press Release
Apo Agua achieves 5 million safe man-hours...
April 14, 2021
Apo Agua Infrastructura, Inc. (Apo Agua) through its Engineering, Procurement, and Construction Contractor J.V. Angeles...
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Press Release
GUESS opens its first outlet store in Batangas at ...
March 29, 2021
American clothing retailer GUESS recently opened its first-ever outlet store in Batangas at ‘The Outlets at Lipa’. ...
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Press Release
Davao City Water District, NexCities Project recog...
March 27, 2021
The Davao City Water District (DCWD) and the Newton Prize-winning NexCities Project Team were honored along with 17 oth...
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Press Release
Aboitiz InfraCapital at the forefront of innovativ...
March 16, 2021
The Aboitiz Group, through its infrastructure arm Aboitiz InfraCapital, Inc. (AIC) is championing the country’s capab...
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Press Release
Aboitiz InfraCapital sets P13B CAPEX, allocates P2...
March 12, 2021
Aboitiz InfraCapital, Inc. is earmarking over PhP13 billion in total consolidated capital expenditures (CAPEX) with its...
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Press Release
PH Red Cross partners with ‘The Outlets at Lipa...
March 8, 2021
To further support the country’s mass testing efforts against the COVID-19 pandemic, the Philippine Red Cross (PRC) h...
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Press Release
Aboitiz’s LIMA Land recognizes long-time partner...
March 1, 2021
Shares expansion plans that can generate up to 20,000 jobs LIMA Land, Inc. – operator of LIMA Technology Center in Li...
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Press Release
Handyman opens 177th store in LIMA Exchange, Batan...
February 26, 2021
In line with its goal to have a better, braver and bolder 2021, hardware and improvement store chain Handyman Do-it Bes...
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Press Release
Aboitiz leaders embrace, ‘instill’ innovation ...
February 11, 2021
Aboitiz executives must take a long-term view and further champion innovative strategies to succeed amid and beyon...
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Press Release
Globe partners with Aboitiz InfraCapital to provid...
December 23, 2020
Globe Telecom and Aboitiz InfraCapital (AIC), the infrastructure arm of the Aboitiz Group, join forces in accelerating ...
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Press Release
LIMA Estate poised to be Calabarzon’s next leadi...
December 9, 2020
The Aboitiz Group’s Lima Land, Inc. will expand LIMA Estate in Batangas in response to the increasing demand for ind...
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Press Release
Strict COVID-19 guidelines and open format make Ch...
December 4, 2020
To enjoy shopping and dining with peace of mind this Christmas season, one can go to places that are masterfully design...
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Press Release
Aboitiz businesses optimistic of sustained strateg...
November 4, 2020
Amid the ongoing challenges posed by the Coronavirus Disease 2019 (COVID-19) pandemic, the various business units of th...
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Press Release
Aboitiz unveils expansion plans for West Cebu Indu...
November 3, 2020
New development expected to generate 5,000 new jobs by end of 2022 Cebu Industrial Park Developers, Inc. (CIPDI)—a jo...
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Press Release
Globe, Dito partner with Aboitiz InfraCapital for ...
October 30, 2020
Telecommunications companies Globe Telecom, Inc. and Dito Telecommunity Corporation have partnered with Aboitiz InfraCa...
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Press Release
Aboitiz InfraCapital ready to deploy small cell ne...
October 7, 2020
Aboitiz Group’s infrastructure arm Aboitiz InfraCapital, Inc. is venturing into the small cells business to supplemen...
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Press Release
Lima Water ensures adequate, clean water supply am...
September 18, 2020
Aboitiz InfraCapital’s wholly owned subsidiary Lima Water Corporation (LWC) assured it will continuously provide adeq...
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Press Release
Lima Water laboratory gets DENR accreditation...
July 30, 2020
The laboratory services unit of Lima Water Corporation (LWC) was recently accredited as an environmental testing labora...
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Press Release
Apo Agua ramps up construction for bulk water proj...
July 21, 2020
In line with its commitment to fast track the delivery of safe and sustainable water to Davaoeños, Apo Agua Infrastruc...
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Press Release
Aboitiz underscores long-term sustainability goals...
July 20, 2020
The Aboitiz Group reaffirms its commitment to operate its businesses with a sustainability mindset that upholds best pr...
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Press Release
Lima Water extends support in Batangas to help fig...
June 8, 2020
Lima Water Corporation, the exclusive water and wastewater services provider of Lima Technology Center in Batangas, has...
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Our Businesses
Apo Agua...
May 14, 2020
Apo Agua Infrastructura, Inc. is building one of the Philippines’ largest private bulk water supply facilities throug...
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Our Businesses
LIMA Water...
May 14, 2020
Lima Water Corporation provides end-to-end water and wastewater services for multinational companies based in Lima Tech...
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Press Release
Aboitiz supports BBB anew; heeds call for private ...
May 13, 2020
Aboitiz Group infrastructure unit Aboitiz InfraCapital Inc. welcomes the government’s renewed commitment to pursue ke...
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Sustainability & CSR
Our CSR efforts...
True to our brand promise to Advance Business and Communities, Aboitiz InfraCapital and its business units are committe...
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Sustainability & CSR
Our Sustainability Framework...
Framework To drive sustainability throughout its business, Aboitiz focuses on three key areas based on the triple botto...
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Sustainability & CSR
Sustainability at Aboitiz...
Over the years, sustainability has been our ubiquitous term in covering our environmental management, labor practices, ...
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Press Release
Aboitiz taps Ireland-based daa International for r...
March 27, 2019
Aboitiz infrastructure business unit Aboitiz InfraCapital, Inc. has teamed up with Irish airport operations company daa...
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Press Release
CAAP grants Aboitiz ‘original proponent status...
March 4, 2019
Aboitiz InfraCapital, Inc. (AIC), the infrastructure business unit of the Aboitiz Group, was granted Original Proponent...
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Press Release
Aboitiz InfraCapital, DICT sign MOU for telecommun...
February 8, 2019
Aboitiz InfraCapital, the infrastructure business unit of the Aboitiz Group, is seeking to build, operate, and maintain...
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Press Release
Aboitiz debuts water business at the 2019 IWA conf...
January 22, 2019
Aboitiz InfraCapital, Inc., the fifth leg and newest business venture of the Aboitiz Group, is optimistic on the opport...
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Press Release
Aboitiz bullish on regional airport projects...
January 8, 2019
Aboitiz InfraCapital, Inc. (AIC), the Aboitiz infrastructure unit, is optimistic that its regional airport projects wil...
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Press Release
Apo Agua holds bulk water supply project construct...
November 26, 2018
Apo Agua Infrastructura, Inc. (Apo Agua), a joint venture company between Aboitiz Equity Ventures, Inc. (AEV) and J.V. ...
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Press Release
Aboitiz secures ‘original proponent status’ fo...
September 28, 2018
Aboitiz InfraCapital, Inc. (AIC), the infrastructure business unit of the Aboitiz Group, has been granted “Original P...
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Press Release
Aboitiz InfraCapital submits unsolicited proposal ...
March 7, 2018
Aboitiz InfraCapital, the infrastructure business unit of the Aboitiz Group, submitted today an unsolicited proposal to...
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Press Release
‘Superconsortium’ eyes NAIA transformation int...
February 13, 2018
Share on Facebook Share on Twitter Share on Google+ Share on Linkedin Share on Pinterest Following the submission of it...
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Press Release
Aboitiz InfraCapital consolidates water investment...
August 3, 2017
The Aboitiz Group has consolidated all its water investments under its infrastructure unit Aboitiz InfraCapital, Inc., ...
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